Last updated: August 2026
Information collected
When you request a booking, you may provide your name, phone number, preferred treatment, date, time, neighbourhood, property details and relevant health or treatment information.
How information is used
Your details are used to respond to your request, assess treatment suitability, plan travel and access, deliver the service, manage payments and maintain appropriate appointment records.
The booking form prepares a message that you choose to send through WhatsApp. Your use of WhatsApp is also subject to WhatsApp’s own privacy terms. This website does not store the completed booking form in a database.
Sharing
Janet Wellness does not sell your personal information. Information may be disclosed where legally required or where necessary to protect safety and legitimate business interests.
Retention and security
Booking communications and essential records may be kept for reasonable operational, legal and safety purposes. Reasonable care is taken to protect information, but no internet or messaging service can guarantee absolute security.
Your choices
You may ask Janet to correct or delete information that is no longer reasonably required, subject to legal and operational obligations. Contact Janet through the phone or WhatsApp details published on this site.
Changes
This policy may be updated as the website and booking process evolve. The current version will remain available on this page.